503: Building Trust and Employee Engagement with Mosongo Moukwa

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What does it take to be a leader that makes a lasting impact?

Mosongo Moukwa

In this insightful episode, we sit down with Mosongo Moukwa, a seasoned global business executive and consultant passionate about helping companies thrive. Mosongo takes us deep into the significance of psychological safety and employee engagement in leadership, proving how small gestures and genuine interactions can profoundly impact your team.

Join Nicole Jansen and Mosongo Moukwa as they explore the nuances of building trust, engaging with empathy, and fostering a positive work environment. Uncover practical steps leaders can take to create psychological safety, cultivate a sense of belonging, and drive lasting organizational change.

Learn how to connect on a heart level with your team, make meaningful improvements in your leadership approach, and ensure your employees feel valued and heard.

What We Discuss in this Episode

How can psychological safety impact leadership and team performance?
Why is engaging with employees on a deeper level crucial for building trust?
What small interactions can leaders practice to create a positive work environment?
What practical steps can leaders take to create a sense of belonging and psychological safety?
How can open-ended questions and a posture of humility transform leadership?
What unique insights does Mosongo Moukwa offer from his leadership journey?
How can feedback be constructive rather than demoralizing?
Why is authenticity essential in leadership?
How can leaders connect emotionally while maintaining productivity?
What broader impact does employee engagement have on organizational success?

Podcast Highlights

0:00 – Defining Leadership of Significance

4:30 – The Impact of Lack of Psychological Safety

7:06 – Building Trust through Deep Engagement with Employees

11:20 – The Power of Interaction and Genuine Conversations

16:35 – Asking Open-Ended Questions and Adopting Humility

20:00 – Importance of Meaningful Conversations and Persistent Curiosity

23:14 – Practical Steps to Foster Psychological Safety and Belonging

25:00 – Engaging Constructive Feedback

28:13 – Leadership as a Journey of Continuous Learning and Fine-tuning

Favorite Quotes

Building Trust: “Engaging with employees on a deeper level is not just nice to have; it’s essential for building trust and creating a positive work environment.”

The Power of Small Gestures: “Small interactions and genuine conversations with employees can have a lasting impact and contribute to a sense of belonging and value.”

Authenticity in Leadership: “When you lead authentically and show belief in your team, even against opposition, you can achieve remarkable results.”

Constructive Feedback: “It’s important to give feedback in a way that corrects behavior without attacking the individual.”

Episode Resources

Book: Be a Leader of Significance

Connect with Mosongo Moukwa

Website: mosongomoukwa.com
LinkedIn: linkedin.com/in/mosongomoukwa

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