Podcast: Play in new window | Download
Subscribe: RSS
What does it take to exercise civility in business interactions while still being heard?
Shelby Scarbrough
In this engaging episode, join us as we unlock the secrets to civility and collaboration with Shelby Scarbrough, an accomplished author, entrepreneur, and civility expert. We explore the power of courtesy, humility, and open-mindedness in our daily lives and their role in achieving success in the business arena.
Drawing from her extensive experience, including her time in the White House, Shelby shares strategies for building trust and effective leadership. We also delve into her entrepreneurial journey, from Burger King franchises to angel investments and an innovative MBA program for entrepreneurs.
Discover the transformative wisdom in her book, “Civility Rules,” which modernizes civility principles first articulated by George Washington. Throughout our discussion, we emphasize the importance of fostering understanding and constructive dialogue.
Don’t miss this distinct opportunity to unlock your relational and leadership success with Shelby Scarbrough’s invaluable insights.
What We Discuss in this Episode
- What are civility protocols, and where are they applied?
- What qualities promote civility in interactions?
- How do you distinguish agreement from acknowledgment?
- How did you handle disagreement in the White House?
- What’s the story behind Ronald Reagan and Mikail Gorbachev’s interaction?
- What’s the significance of “If You’re in the Picture, You’re in the Wrong Place”?
- What are your thoughts on current political battles and civility’s role?
- How do you balance civility and tough decisions in leadership?
- What inspired you to create an online MBA program, and who benefits from it?
- Can you share insights from the book about your grandfather?
- Tell us about your latest book, “The Joy Journey,” and its themes.
Podcast Highlights
- [02:15]- Timeless Respect: The enduring importance of showing respect.
- [04:57]-Prioritizing Courtesy: Making courtesy a daily practice.
- [10:23]- Power of Humility: Acknowledging the potential flaws in one’s knowledge.
- [13:45]- Sharing Experiences: Fostering broader and more meaningful discussions.
- [18:32]- Ronald Reagan’s Connection: Building trust through personal connections.
- [23:10]- Open-Hearted Conversations: Approaching discussions with an open mind and heart.
- [28:45]- Embracing Perspectives: Deepening understanding by considering multiple viewpoints.
- [34:12]- Respectful Engagement: Engaging with curiosity and empathy.
- [38:56]- The Art of Questioning: Understanding diverse viewpoints with questions.
- [43:27]- Civility for Democracy: How civility preserves free speech and strengthens democracy.
Shelby Scarbrough’s wealth of insights and strategies will empower you to unlock success and make a positive impact. To delve deeper into her expertise and elevate your journey, connect with Shelby today. As a leader of transformation, embracing the power of civility and entrepreneurship is essential.
Favorite Quotes
“The Importance of Civility in Society: ‘It was much bigger than the fundamental concept of being nice to one another. It was really, to me, core to the future of our country and the future of the way the world works, and the future of freedom of speech.'”
“The Power of Selflessness: ‘There’s no limit to what a man can do or how far he can go as long as he doesn’t care who gets the credit.'”
Episode Resources
- https://shelbyjoyscarbrough.com/assessment
- TED Talk – Civility https://www.youtube.com/watch?v=9YXmljRvhrU
Books: 
- Civility Rules: Creating A Purposeful Practice Of Civility
- Undaunted: The Extraordinary Story of the First Aviator to Attempt A Solo Flight Around the World
- The Joy Journey – coming soon
Connect with Shelby Scarbrough
- Website: Www.ShelbyScarbrough.com
- Social Links: https://www.linkedin.com/in/practicalprotocol/
Did You Enjoy This Episode?
If you enjoyed this episode please let us know! 5-star reviews for the Leaders Of Transformation podcast on Apple Podcasts, Spotify, Google Podcasts or Amazon Music are greatly appreciated. This helps us reach more purpose-driven entrepreneurs seeking to make a positive impact in the world. Thank you. Together, we can make a difference!
