423: Stepping In When It Counts with Kelly Charles-Collins

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How do we know when to intervene and help someone in need?

Kelly Charles-Collins

Kelly Charles-Collins is a retired employment law attorney, TEDx Speaker, coach, and founder of Ladies Who Leverage and CEO of HR Legally Speaking, LLC.

She’s been an adjunct professor at several universities, an international arbitrator, founder of a nonprofit for breast cancer, and she has written multiple books including: ACE Your Workplace Investigations and Conversations Change Things.

Listen as we discuss the bystander effect, why it happens, the impact of social media on our behavior, and how we can avoid inaction and safely intervene when a crime or abuse is taking place.

There is always something we can do to help, even in the most sensitive situations, however it’s not always being the “hero” that’s best. Kelly unpacks the 4 C’s to safe intervention and provides real-life examples of appropriate action and how we can use our influence to help those in need.

What We Discuss with Kelly Charles-Collins in This Episode

The Bystander Effect
Real-life examples
There’s always room to do something
Factors why people get involved or not
Unpacking George Floyd’s murder
Race, ethnicity, and religion
The 4 C’s for safe intervention
Enrolling others to help someone in need
Interrupting the pattern
The impact of social media
Helping people who say they don’t want help

Podcast Highlights

3:14 – What is the Bystander Effect

5:11 – Standing up

9:38 – Factors determining behavior

12:27 – Unpacking George Floyd’s murder

15:55 – Using what we have, to stand up for others

17:40 – 4 C’s for safe intervention

25:39 – The impact of social media

30:40 – Transforming sensitive situations

34:50 – Learning more

36:32 – Leaders of Transformation take action

Favorite Quote

“The goal must always be to de-escalate the situation.” ~ Kelly Charles-Collins

Episode Resources

Conversations Change Things Book: https://kellycharlescollins.com/products
Bystander intervention (TEDx): https://www.youtube.com/watch?v=45qZei0iw3k

Connect with Kelly Charles-Collins

Website: kellycharlescollins.com
LinkedIn:linkedin.com/in/kellycharlescollins
Twitter: https://twitter.com/hrlawattorney
Ladies Who Leverage: ladieswholeverage.com

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How do we know when to intervene and help someone in need?